🧵 Handmade to order — tiny variations make yours one of a kind.
Once your design is confirmed, no changes can be made.
''The Eleven DIY promise''
🛡️ Damaged in transit? Free remake.
🔁 Wrong model? One free swap before shipping.
✈️ Free US shipping over $49
"Care & handling"
♡ Handle with love — charms are secure, but drops or rough handling may loosen them. Repair glue is included. 🧯
♡ Keep out of overstuffed bags & pockets — pressure can damage the 3D details.
♡ Spot clean only — soft damp cloth, cotton swab, or fluffy makeup brush. Never soak. 💧
♡ Avoid long direct sunlight — it can fade colors or weaken the glue. ☀️
♡ Store dust-free when not in use. 🏠
Production & shipping
🛠️ Made in 1-3 days · dries 5-7 days
🚚 Shipping: 7-14 days (depends on your address)
📦 Total: about 12-23 days to your door
